第一章 Receiving Foreign Trademan 迎接外商須熱情
A Welcome at the Airport 機(jī)場(chǎng)迎接
Entry Visa 入境驗(yàn)證
Through the Customs 通過(guò)海關(guān)
To the Hotel 前往賓館

第二章 Services Entertainments 吃喝玩樂(lè)顯個(gè)性
Reception 登記人住
Giving a Banquet 設(shè)宴招待
Having a Ball 舉行舞會(huì)
Room Services 客房服務(wù)
Currency Exchange 貨幣兌換
Dining Hall Service 餐飲服務(wù)
Shopping Service 購(gòu)物服務(wù)

第三章 Business Negotiations 談判成敗一張嘴
Preliminary Talk 初次會(huì)談
Product Introduction 產(chǎn)品介紹
Inquiry and Offer 詢(xún)價(jià)報(bào)盤(pán)
Counter-Offer 討價(jià)還價(jià)
Acceptance and Order 接受與訂貨
Payment and Delivery 付款與交貨
Packing and Shipment 包裝與裝運(yùn)
Inspection and Insurance 商檢與保險(xiǎn)
Agency and Contract 代理與簽約
Claims and Settlement 索賠與理賠

第四章 Visits Sightseeing 情不自禁u201c愛(ài)u201d上你
Sightseeing Plan 游覽計(jì)劃
Visiting Nanjing 游遍南京
Introducing Chinau2019s Culture 介紹中國(guó)文化
Saying Goodbye and Seeing Off 告別與送行