Unit One Job Requirements and the Forms of Business Letters
Job Requirements
The Forms of Business Letters
Summary
Exercises
Unit Two Establish Business Relations
Introduction
Business Letters
Pattern A of Business Letters
Relevant Terms
Useful Phrases
Summary
Exercises
Unit Three Credit Inquiry
Introduction
Business Letters
Pattern B of Business Letters
Relevant Terms
Useful Phrases
Summary
Exercises
Unit Four Enquiries and Replies
Introduction
Business Letters
Pattern C of Business Letters
Relevant Terms
Useful Phrases
Summary
Exercises
Unit Five Quotations and Pro forma Invoices
Introduction
Business Letters
Pattern D of Business Letters
Relevant Terms
Useful Phrases
Summary
Exercises
Unit Six Offers, Counter-offers and Re-counter Offers
Introduction
Business Letters
Pattern E of Business Letters
Relevant Terms
Useful Phrases
Summary
Exercises
Unit Seven Orders and Their Fulfillment
Introduction
Business Letters
Pattern F of Business Letters
Relevant Terms
Useful Phrases
Summary
Exercises
Unit Eight Sales Confirmations
Introduction
Business Letters
Pattern G of Business Letters
Relevant Terms
Useful Phrases
Summary
Exercises
Unit Nine Terms of Payment
Introduction
u2026u2026
Unit Ten Packing
Unit Eleven Insurance
Unit Twelve Shipping Instructions and Shipping Advice
Unit Thirteen Trade Disputes and Settlement
Unit Fourteen Sales Promotion
Unit Fifteen Expos
Appendix Ⅰ 網(wǎng)絡(luò)教育《外貿(mào)函電》教學周歷
Appendix Ⅱ 網(wǎng)絡(luò)教育《外貿(mào)函電》（本）課程教學大綱
Appendix Ⅲ 網(wǎng)絡(luò)教育《外貿(mào)函電》（本）課程考試大綱
Appendix Ⅳ Commercial Acronyms and Abbreviations
Appendix Ⅴ Key to Exercises